Return Policy
Thank you for shopping at Funkyards.
If you’re not fully satisfied with a purchase, we invite you to read our return and refund policy below.
The terms outlined here apply to any product you purchase from us.
Definitions and Terms
- Company: “Company,” “We,” “Us,” or “Our” refers to Espacio Aeronext Private Limited, located at Plot no: 220 and 221, Nazirabad, West Bengal 700150.
- Goods: The items offered for sale through our Service.
- Orders: Requests placed by you to purchase Goods from us.
- Service: Refers to our Website.
- Website: Funkyards, accessible from https://funkyards.com/
- You: The individual accessing or using our Service, or the company or legal entity represented by that individual.
Order Cancellation Policy
You have the right to cancel your order within 24 hours without needing to provide a reason.
To cancel, please let us know your decision with a clear statement. You can reach us by:
- Email: support@funkyards.com
If we have no stock left to replace your item, we will issue a refund within 3 days of receiving the returned goods. The refund will be processed to your original payment method, with no additional fees.
Conditions for Returns
- Eligibility Period: Items can be returned within 2 days from the date of delivery.
- Original Condition: Products must be unused, in their original packaging, and include all accessories and manuals.
- Proof of Purchase: A valid receipt or order confirmation is required for all returns.
Non-Returnable Items
- Digital Products: Downloaded software, e-gift cards, and digital subscriptions are non-returnable.
- Opened Packages: Items like drones, or gaming accessories with broken seals cannot be returned unless defective.
- Customized Products: Gadgets or toys that have been personalized or custom-made to your specifications are not eligible for return.
- Clearance or Final Sale Items: Products marked as final sale or clearance are not returnable.
Returning Goods
- Initiate Return: Contact our customer service team at support@funkyards.com to request a return authorization.
- Prepare Package: Securely pack the item in its original packaging, including all accessories and documentation.
- Shipping Label: Our team will provide you with a prepaid return shipping label.
- Ship Item: Drop off the package at the designated shipping facility.
Please send returns to:
Address:
Plot no: 220 and 221, Nazirabad, West Bengal 700150
We recommend using an insured, trackable shipping method, as we cannot process a refund without receiving the returned goods or proof of delivery.
Gifts
If an item was marked as a gift when purchased and sent directly to you, you’ll receive a gift credit for the return value. Once we receive the returned item, a gift certificate will be sent to you.
If the item wasn’t marked as a gift at purchase, or if the gift giver had the order sent to themselves to give to you later, we’ll send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please reach out to us.